Refund policy
All returns must be received *within 14 days* of the purchase date. Returns are for Store Credit only. Items should be, undamaged, unwashed, unworn with tags and returned in their original packaging where possible with receipt of purchase. All SALE ITEMS are FINAL SALE and are not eligible for return. Orders cannot be changed, modified, or canceled after checkout.
Returns:
Chell Rae Boutique accepts Returns *within 14 days* of the purchase date.
Eligible returns are for Store Credit only. No refunds will be issued. Shipping is non-refundable, unless there was a mistake on our end. All items are inspected on return. Items returned in poor condition OR after the 14 day window will be returned to the customer as Final Sale at the expense of the customer. If we are unable to reach the customer within 3 days of the return we will donate the item to a local clothes closet. Please include your name and order number with your return.
Damaged OR Defective Item:
If you received a defective item, contact us at chellraeboutique@gmail.com within 3 business days of receiving your order.
Missing OR Incorrect Item:
If you were sent incorrect items or are missing items from your order, please contact us at chellraeboutique@gmail.com within 3 business days of receiving your order, so we can get that fixed for you!
Return Address Below:
Chell Rae Boutique
103 NE 2nd St
Mineral Wells, Tx 76067
Must include your name and order number with your return!